

Frequently asked questions
How does it work?
Fill out our
contact form
STEP ONE
Reach out via the contact form or email us at vowandember@outlook.com. We’ll reply within 48 hours, if you don’t see us, it’s always worth checking your spam folder just in case.
STEP TWO
lets
have a chat
We’ll confirm whether your date is available and, if you’d like, arrange a relaxed phone or Zoom call to talk through your plans. No pressure - a call is there if it feels right for you. Once you’re ready to move forward, we’ll send over our contract along with details for the 20% booking fee to secure your date.
STEP THREE
4-6 weeks before your wedding
You’ll receive a pre-wedding questionnaire covering timelines, key details and any must-have moments. Final payment is due one month before your wedding, and we’re always happy to schedule another call to talk everything through. The remaining balance will be due one calendar month before the wedding.
STEP FOUR
WEDDING
DAY!
We’ll be there capturing your day as it unfolds - naturally, unobtrusively and with intention.
Sneak peeks and
the full gallery
STEP FIVE
A small preview of your wedding will be sent within 72 hours and your 30 second trailer within a week. Your full gallery will follow around 4–6 weeks after your day with your full film arriving up to 8 weeks after your special day.